Bay 2 Bay Scaffolding Pty Ltd is committed to protecting the privacy of our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.By using our website or submitting your details through any of our contact forms or advertising, you agree to the terms of this Privacy Policy.
1. Who We Are
Bay 2 Bay Scaffolding Pty Ltd
ABN: 34 632 170 024
Address: 10 Sir Laurence Drive, Seaford VIC 3198
Phone: 0464 000 888
Email: sales@bay2bayscaffolding.com.au
Website: bay2bayscaffolding.com.au
2. What Information We Collect
We may collect the following types of personal information when you contact us, request a quote, or use our website:Your full name. Your phone number. Your email address. Your property or job site address and suburb. The type of scaffolding or service you require. Any other information you voluntarily provide in a contact form or enquiry.We may also collect non-personal information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on our website. This information is collected through cookies and Google Analytics and is used to improve our website and marketing performance.
3. How We Use Your Information
We use your personal information for the following purposes:To respond to your enquiry or request for a quote. To provide scaffolding services and coordinate jobs across Melbourne and Victoria. To send service updates, job confirmations, and relevant communications related to your project. To improve our website and digital marketing performance. To comply with legal obligations.We do not use your personal information for any purpose beyond what is listed above without your consent.
4. Google Ads and Lead Forms
If you submit your details through a Google Ads lead form, your information is collected by Google on our behalf and transferred to Bay 2 Bay Scaffolding for the purpose of responding to your enquiry. Google's Privacy Policy applies to the collection of your data through Google's platform. You can view Google's Privacy Policy at policies.google.com/privacy.
5. Who We Share Your Information With
Bay 2 Bay Scaffolding does not sell, rent, or trade your personal information to third parties.We may share your information with trusted third parties only where necessary to deliver our services, including our crew coordinators and operations team for job scheduling purposes. We may also share information where required by law or where you have given explicit consent.
6. How We Store and Protect Your Information
Your personal information is stored securely. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our digital systems are password protected and access is limited to authorised Bay 2 Bay Scaffolding personnel only.We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
7. Cookies and Google Analytics
Our website uses cookies and Google Analytics to collect non-personal data about how visitors use our site. This helps us understand which pages are most visited, how people find our website, and how we can improve the user experience.You can disable cookies through your browser settings at any time. Disabling cookies may affect some functionality of our website.You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout.
8. Your Rights
Under the Australian Privacy Act 1988 you have the right to access the personal information we hold about you. Request correction of any inaccurate or incomplete information. Request that we delete your personal information where we are not required by law to retain it. Lodge a complaint if you believe your privacy rights have been breached.To exercise any of these rights please contact us directly using the details below.
9. Links to Third Party Websites
Our website may contain links to third party websites including Google, LinkedIn, and Facebook. We are not responsible for the privacy practices of those websites and encourage you to review their individual privacy policies before submitting any personal information.
10. Changes to This Privacy Policy
Bay 2 Bay Scaffolding reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information please contact us.
Bay 2 Bay Scaffolding Pty Ltd.
Phone: 0464 000 888
Email: sales@bay2bayscaffolding.com.au
Address: 10 Sir Laurence Drive, Seaford VIC 3198
Website: bay2bayscaffolding.com.au
Effective Date: July 2026